Brand: vivianly
Penelope 94 Clear Rhinestone Mules
Penelope 94 Clear Rhinestone Mules
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- Handmade with love
- All vivianly shoes are made from sustainable materials.
- Material:
- PU Leather surface
- PU Leather Insole
- Non-slip rubber sole
- Padded with memory foam
- Heels height:
- 3.7 inches/94mm
Shipping Information
Shipping Information
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping to our customers from our warehouses all across USA by Amazon.
SHIPPING TIME
Our shipping time policy ensures that all orders will be processed and shipped within 2-3 days across the USA. We understand the importance of prompt delivery, so we strive to fulfill orders as quickly as possible. Additionally, we offer various shipping options for customers to choose from, allowing for further flexibility and convenience. We value our customers' satisfaction and are committed to providing a timely and efficient shipping experience.
LOST/MISSING PACKAGES
Our company vivianly is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error, we will fully take responsibility of the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
14-Day Perfect Fit Guarantee
14-Day Perfect Fit Guarantee
14-Day Perfect Fit Guarantee
We are so sure that you will love our shoes that we offer a 14-day perfect fit guarantee.
Upon receiving your shoes, if you are not satisfied with it, simply pay the return postage and we will give you a full refund.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. All items are returned at the customers’ own expense.
To start a return, you can contact us at hello@vivianlyshoes.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@vivianlyshoes.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@vivianlyshoes.com.
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Heels So Soft That You Can Bend
Our handcrafted heels are made to be soft and flexible, so it can provide cushioning to help absorb shock and reduce stress on the feet and ankles.
![](http://www.vivianlyshoes.com/cdn/shop/files/Shoe-making_gifs_6_5208f6ac-67a7-4123-94a5-980f424bf3d8.gif?v=1660652277&width=1500)
Handcrafted Shoes With Love
All our shoes are made in our very own factory with extreme attention to detail as we want our customers to love every single pair of shoes they purchased from us.
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The Perfect Fit Guarantee
We value our customers, hence we offer the perfect fit guarantee. Hassle-free return within 14 days of purchase. For more information, please see our Return policy.
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Fast and Free Delivery
We offer free delivery to your door without minimum purchase.
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Quality Guarantee
We focus on quality as we want these elegant pieces to be worth your time and investment.